Waking watch

Security companies are increasingly offering waking watch services to their clients. The role of the waking watch is to patrol the premises and to provide an alert and visible presence that deters potential criminal activity.

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Do you require Waking Watch also known as Fire Marshals/ Fire Wardens / Fire Watch Service?

In light of the tragic events at Grenfell Tower, the Waking Watch Service provides a reassuring and responsive presence to fire safety issues. Set up in line with the NFCC guidance, we work alongside building owners, landlords, building management managers to implement a fire safety strategy in residential and commercial properties where safety issues may be a concern, such as exterior cladding and faulty fire alarm systems.


Waking Watch Business Benefits and why Choose ZSS

Fully Qualified

ZSS Waking Watch fire wardens are trained to the highest industry standards. With an in-house training team made up of ex-firefighters, our fire wardens benefit from an in-depth knowledge of fire safety and fire risk mitigation

UK-Wide Services

ZSS is a national company with a national presence. This means we are able to provide comprehensive waking watch services to businesses throughout the UK deployed within 3 hours from the get-go ahead.

Exceptional Fire Safety

If your business faces an increased risk of fire, our waking watch services will minimise risk, ensure fire safety compliance and protect your assets.

Fully Compliant

Our services comply with the NFCC guidance and are in line with UK HSE legislation and the Regulatory Reform (Fire Safety) Order 2005 (RRO).

24/7 Services

We are able to provide waking watch services, fire wardens and fire trained security officers to support your business 24/7 deployed within 3 hours from the get-go ahead.


Again Why Us?
  • Fire Protection Association
  • NFC Tagging – We provide real time reporting by installing NFC tag points in key areas for our fire marshals to scan on their patrols. Our marshals use the latest NFC tag technology to ensure the property is patrolled regularly, and all-hazard points are checked to ensuring the highest levels of fire risk mitigation.
  • 24/7 Control Room for your complete peace of mind. Whether your requirements Waking Watch Service for a high rise apartment block, a commercial property or a vacant property, we have 24/7 control room who manage each and evry staff deployed on your premises to ensure peace of mind for our clients’ residents by routinely patrolling the premises and completing fire safety checklists which is monitored our control centre 24/7.
  • We Review of Fire Safety Recommendations before any deployment to ensure all are meeting fire safety requirements

Peace of Mind for Residents, Building Owners & building management

The role of an ZSS Waking Watch personnel is a varied one. Our staff are constantly on watch ready to act where needed. All our staff are fully trained and carry out routine fire checks every 15 minutes, in accordance with NFCC guidelines. The 4 main areas of responsibility are;

Early Identification

Early detection and identification of fire within the building.

Warning Residents

Sounding the alarm to ensure all residents are aware of the threat.

Managing the Evacuation

Assisting residents to evacuate the building and calling the Fire Service

Fire Service Liaison

On arrival, ZSS waking watch will liaise and brief the Fire Service

Trust the Waking Watch Experts at ZSS

Every fire warden employed by ZSS must undergo Fire Marshal training and go thorough vetting process that includes a criminal records background check, references to verify their reliability and trustworthiness, an in-person interview with one of our waking watch experts and rigorous training.

If you have any waking watch requirements and would like more information about our waking watch service for your premises, contact ZSS today. We can help secure your building and safe guards your residents.

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Keep in touch.

We’d love to talk to you about your unique security or building services requirements. Please get in touch with our team to find out how we can help protect, secure or maintain your property today.

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